Implementation, Training & Support

At Mindscope, it is our mission to welcome you to your new system with as little disruptions – and as much support – as possible! Our implementation and training systems are in place to make sure you hit the ground running.

Implementation

We start by gaining a thorough understanding of exactly what you require from Mindscope in order launch your successful implementation.

  • Data conversion services
  • Customizable terminology, drop-down menus, skills lists and more
  • Set-up of all your Mindscope integrations
  • Detailed schedule for each step in the implementation process

Implementation

We start by gaining a thorough understanding of exactly what you require from Mindscope in order launch your successful implementation.

  • Data conversion services
  • Customizable terminology, drop-down menus, skills lists and more
  • Set-up of all your Mindscope integrations
  • Detailed schedule for each step in the implementation process

Staffing and Recruitment Software Training

1
1
Account Manager

Your Mindscope Account Manager is assigned to your business, and responsible for your implementation, training and ongoing success!

2
Custom Training

A custom training program is created. All users trained and tested on your implemented database. Separate Mindscope admin training is conducted (in-person training available)

3
Resource Access

Following training, you’re granted access to useful resources including manuals, videos and ongoing webinars

4
Continued Assistance

After go-live, your trainer becomes your account manager to ensure that your needs are continually being met by Mindscope. 

5
5
Mindscope Certificate

Your admin will receive a special ‘Mindscope Certificate’ package to train and test your growing business hires!

Reviews & Ratings

"Technical support desk respond in a timely manner. Cura interfaces well with phone system. Not to big to listen to user suggestions, and had incorporated good ideas in future releases. Customization possible. Easy searches, candidate matches."
George from Labour Source Inc.
"Great and responsive customer service Consistently rolling out improvements Ergonomic is familiar as it is presented in a traditional desktop layout Integrated in social media platforms Integrates into your corporate web easily"
John from LuminalT
"Mindscope gives me all the functionality our company needs for our Talent Acqusition process.
They worked closely with us to customize their product to meet our business process and after sale service is exceptional."
Robb from R3D Consulting
"The parsing of resumes and information on line. The saving of resume views as it checks if someone is already in the system.
The email integration is the best we have seen."
Paul from Impact
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Support

We understand how frustrating it is to endlessly speak with chatbots and phone directories when you need help accessing your hard-earned data! At Mindscope, it’s important to us that you can reach a real member of our team, when you need it most.

  • 24/hr email support
  • 6AM-7PM live telephone support

Support

We understand how frustrating it is to endlessly speak with chatbots and phone directories when you need help accessing your hard-earned data! At Mindscope, it’s important to us that you can reach a real member of our team, when you need it most.

  • 24/hr email support
  • 6AM-7PM live telephone support

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